Get In Touch
081 520 2505
071 6788 513
info@makersandmerch.co.za JP@makersandmerch.co.za Celia@makersandmerch.co.za
Monday – Friday
9am – 5pm
📦 We’re closed on weekends and public holidays, but you can still send us a message and we’ll get back to you as soon as possible.
Send Us a Message
Use the contact form below and we’ll get back to you within 1–2 business days.
Order or Product Questions
Have a question about your order or a specific product? We’re happy to help!
To make sure we get back to you as quickly and accurately as possible, please include:
Your full name
Your order number (if you have one)
A short description of your issue or question
Any relevant photos (for issues with custom prints or damaged items)
Whether it’s a sizing concern, a delivery update, or a custom design query — we’ll do our best to respond within 1–2 business days.
Where We’re Based
Makers & Merch is a proudly South African online business, run with passion and creativity.
While we don’t have a physical storefront just yet, all our products are designed, printed, and shipped locally, allowing us to offer fast service and a personal touch with every order.
We deliver nationwide — from major cities to smaller towns — so no matter where you are in Mzansi, we’ve got you covered.
Frequently Asked Question!
We usually process and print orders within 2–5 working days, depending on the complexity and volume of items. Once ready, your order will be shipped via courier and typically delivered within 1–3 working days across South Africa. You’ll receive tracking info once it’s on the way.
Yes! We deliver nationwide using reliable courier services. Whether you’re in Joburg, Cape Town, Durban, or a small town — we’ve got you covered.
Unfortunately, custom or personalized items cannot be returned or refunded unless they arrive damaged or we made a mistake with your order. Please double-check your design and order details before confirming.
We print on a wide range of products including:
T-shirts
Hoodies
Mugs
Caps
Stickers
and more!
Check out our Shop to see all available categories. If you need something special, just ask!
We’re so sorry! Please email info@makersandmerch.co.za within 3 days of receiving your order, along with your order number and clear photos of the issue. We’ll sort it out quickly — whether it’s a replacement or refund.
Absolutely! We love bringing your ideas to life. On product pages with custom upload options, simply upload your artwork and follow the instructions. If you need help adjusting your design, feel free to contact us.
Yes, we do take on bulk orders for events, businesses, or special occasions. Please reach out via email with your needs and we’ll send you a custom quote.
Each product includes a size guide to help you pick the perfect fit. If you’re unsure, feel free to message us and we’ll gladly assist before you order.